Click here to download our Encore Connect product guide and see how this powerful application can help you drive new business.
What is Encore Connect?
Encore Connect is a powerful application for tablets, smartphones and laptops which provides field based sales staff with remote access to customer, prospect and product information online, from wherever they are working. The application provides access to an organisation’s central Encore deployment via the internet.
The application is an extension of your businesses’ existing Encore environment, which means your field based sales teams can access and share information with office based colleagues instantly and in real time.
This improves the flow of accurate, up to date information around all business departments and reduces time and effort in terms of effective sales and account management.
Above all, Encore Connect has been designed to simplify the sales-cycle and help your sales personnel close more business.
Who is Encore Connect for?
Encore Connect has been designed specifically for sales representatives and their managers. It is suitable for existing Encore users and companies who are planning to deploy the system. Encore Connect runs on internet enabled tablets, smartphones and laptops which are equipped with either an iOS, Android or Windows operating system.
Encore Connect is ideal for manufacturing, wholesale, distribution and retail sector businesses – typically organisations where keeping a tight rein on stock information in order to manage customer expectations is key.
Encore Connect – key features
- Customer and prospect contact records immediately accessible
- Add new prospect and customer records quickly and simply
- View customer sales order and quotation histories
- Centralised customer and product information – an audit trail of all activities and communications
- Fast, intuitive sales order capture – wherever your teams are working
- Products can be viewed in grid catalogue format including multiple product images
- View real time, up to date pricing and stock level information
- Create quotations during meeting when you are with customers and prospects
- Review, modify and confirm sales orders and quotations instantly
- Record notes about sales meeting and calls including activities and action-points
- Customisable sales order confirmation email
- Create, record and manage activity lists
- Update Encore in the office automatically
- Improve territory management – including maps of customer locations
- Identify closely located customers – improve travel and meeting time efficiency
- Perfect for tradeshows and other prospect and customer facing events
- Fully supported by Anagram Systems’ helpdesk
Encore Connect – Business Benefits
- Provide customers with detailed product information and images as you are talking to them –capture sales orders there and then
- Generate and email quotations during meetings – reduce the sales cycle time
- Improved productivity key to increasing revenue streams and meeting sales targets
- Improved information accessibility and efficiency key to boosting customer satisfaction levels
- Eliminate inaccuracies associated with paper based sales order processing
- Update Encore in the office remotely and automatically – no need to enter information twice
- Highly Scalable-designed to support large distributed sales teams, with complex product and pricing requirements
- Intuitive user interface, built based on 35 years’ experience of sales processing and stock management automation