Before we started using Encore Jewellers we had no main software system in place. We wanted a “complete” software package that keeps all the information in “one easy to use place” and after investigation, were delighted to find that
this was one of the key benefits of Encore Jewellers. As our business has expanded so Encore Jewellers has grown with us, there has never been cause to even look at another system. Stock inputting and reporting was a key requirement for us and though using Encore Jewellers we can obtain quickly and easily all the information we need. The system itself is a very easy to navigate with a very user-friendly layout. From the initial sale through to implementation and beyond, the support from Anagram Systems has been excellent and we would certainly have no hesitation in recommending them to other Fine Jewellers in the UK and abroad.
We started using Encore in 2005 and with no previous history of a PC system, Anagram helped us install the system and train the team. Both were achieved with the minimum of fuss and with we immediately started to see benefits. As our business has grown, so has our understanding and use of Encore – it’s been a powerful tool for our business. As importantly, the relationship with the team at Anagram is first class – they’re friendly, approachable and always have time to help solve our problems. Their approach to working with their partners is excellent too; they develop new features from customer suggestions and incorporate those swiftly. I’ve found the system useful, easy to use, and reliable and the same can be said of Anagram’s team!