Each of our customer success stories illustrate the operational and commercial benefits of using Encore.
So much more than accounting software, Encore provides small and medium, sized companies with functionality that is usually only found in systems designed for larger, corporate businesses.
After you’ve read our success stories, why not contact us to organise a demonstration and trial of Encore, so you can see for yourself how our software can transform productivity, performance and profitability.
Originally established in 1990, Tateossian has built an enviable reputation as one of the world’s leading jewellery brands. Having previously relied on manual processes to manage the business, Tateossian’s senior management identified a need for software designed specifically for jewellery businesses, which would enable them to manage every aspect of day to day operations.
Encore is central to efficient stock control, lean manufacturing and the company’s ability to process sales quickly and professionally.
Most recently, Encore has been integrated with Tateossian’s website, enabling the company’s personnel to manage every aspect of the web sales-cycle, from publishing item information and images online, through to capturing and processing sales.
James Chambers and Garrards Timber Merchants
Originally established in 1905, James Chambers Timber Merchants and its sister company, Garrards are successful, family owned suppliers of wood and timber materials for the building industry. Having previously relied on manual processes to manage the business, the company’s owners identified a need for software designed specifically for merchant businesses, which would enable them to manage every aspect of day to day operations.
Encore is central to efficient stock control and the company’s ability to fulfill customer orders quickly and professionally. Most recently, Encore was used to organise stock locations in James Chambers’ new warehouse, a major project that required completion within a tight two week timeframe.
Norfolk Marine Chandlers Ltd.
Norfolk Marine is an award winning chandlery business that has relied on Encore from Anagram Systems to manage day to day operations for more than 10 years.
The solution – a fully integrated Enterprise Resource Planning (ERP) system – was originally implemented to replace time-consuming manual administrative processes.
Since Encore was deployed the company has gone from strength to strength and automation has saved the company hundreds of man hours over the last decade. Encore is key to every aspect of operations, including retail Point of Sale (PoS), managing web sales, stock control and the reporting that is key to strategic decision making.
Jacobs the Jewellers
Jacobs the Jewellers has used Encore from Anagram Systems to manage its business for nearly ten years.
The system was implemented to help Jacobs become more efficient by automating many long-established manual processes which were becoming increasingly time consuming.
Encore has since been successfully used on a day-to-day basis for financial management, stock-control, sales processing and, most recently, to manage online sales and support ecommerce.